FAQ – Frequently Asked Questions

Who Are You?

We are Store.FlightSim.Com, your flightsim store. We are operated by the FlightSim.Com staff. The store is completely new and not related to any other previous flight simulator store.

When Did You Open?

This flightsim store opened in 2018, but parent site FlightSim.Com has been around since 1996. FlightSim.Com is the oldest full-featured community serving the flight simulator community.

I’m New, How Do I Get Started?

You first need to choose a flight simulator. In August 2020 Microsoft released a new version called simply “Microsoft Flight Simulator”, though to avoid confusion with previous versions it is often referred to as MSFS 2020 or something similar. This is already very popular, but is still under further development. Microsoft FSX has been very popular but it’s been around since 2006 so its technology is getting old. X-Plane is a great choice, with a good company behind it and regular updates. Prepar3D is a relative of FSX and is published by Lockheed Martin. Certain restrictions apply as to who can use P3D. Some people are still using Microsoft FS2004 which came out late in 2003 but it’s not a good choice for someone starting new. Aerofly FS 2 is another newer sim worth considering. There are also other options like the open source flight simulator FlightGear. Be careful! There are also products advertised with lots of hype as being the best sim ever. These usually are just old versions of FlightGear that have been deceptively packaged.

How Do I Find The Product I Want?

Search is the best way to find something if you know what you are looking for. This is just as true at this flightsim store as it is anywhere else on the net. If you just have a general idea or want to browse we encourage that. Browse through available products using the menu. First select the simulator you are using, then the category and subcategory as appropriate. Then you can see all related products in that category.

I’m Confused By The Different Versions of Microsoft Flight Simulator

“Microsoft Flight Simulator”, in one version or another, has been around for decades, but the 2020 version is the first one to be called just “Microsoft Flight Simulator”. In the store we usually use the abbreviation “MSFS” to refer to the 2020 version. Earlier versions that we also support are usually called “FSX” and “FS2004”. Not everyone uses the same abbreviations though so you may see others in other places. When selecting an item to purchase please make sure it supports the exact version of the simulator that you own.

I’m Confused By FSX vs FSX: Steam

Microsoft release the original Flight Simulator X in 2006, followed by several service packs. A few years later, Microsoft decided to get out of the simulator business. Dovetail Games then took over the rights to publish FSX, though that has now returned to Microsoft. To purchase FSX new, you now need to get it from Steam. Steam is an online software distribution platform used by many entertainment publishers.

The features of FSX and FSX: Steam Edition are essentially the same. The directory structure is somewhat different though, so products with automatic installers must know which version they are installing to. Make sure you know which version you have and choose only products that are compatible with that version. Icons in our product listings indicate compatibility.

I’m Confused By The Different Prepar3D Versions

When selecting a product for use with Prepar3D you must be careful to ensure that the product is suitable for the Prepar3D version that you are running. This is especially true of the 64 bit versions (v4, v5) versus the earlier 32 bit versions (v1, v2, v3). We display compatibility icons with every product so much sure to check these as well as the product listing. If you are unsure, ask first before purchasing.

Are There Limits On Downloads On Products I Purchase?

Once you have purchased a product you can download it an unlimited number of times with no date/time limits. You won’t find a better deal at any other flightsim store.

Product Prices

Since we are a U.S. based company, by default prices are shown in U.S. dollars. As a convenience to non-U.S. customers we do offer the option to display prices in the most common currencies used. Please note that these prices as shown are approximate. At checkout the actual price will be in U.S. dollars and PayPal or your credit card company will do the actual currency conversion based on their current rates.

How Do I Update A Product?

In most cases, getting an update to a product that you’ve already purchased from us is as simple as downloading and installing it again. Once you login if you click on “My Account” you can find all your purchases, along with keys and download links.

Finding The MSFS 2020 Community Folder

To install some MSFS 2020 products you may need to know where the “community folder” is located on your computer. The location varies depending on a number of things. Please read our tutorial to learn how to find it.

Can I Get My Purchase On CD?

No, we do not currently sell any products on CD. All products in our store are software that you download.